ballerinax/supportbee Ballerina library

1.5.1

Overview

This is a generated connector for SupportBee API v1 OpenAPI specification. SupportBee’s support ticket system enables teams to organize, prioritize and collaborate on customer support emails.

Prerequisites

Before using this connector in your Ballerina application, complete the following:

Quickstart

To use the SupportBee connector in your Ballerina application, update the .bal file as follows:

Step 1: Import connector

First, import the ballerinax/supportbee module into the Ballerina project.

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import ballerinax/supportbee;

Step 2: Create a new connector instance

Create a supportbee:ApiKeysConfig with the API key obtained, and initialize the connector with it.

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supportbee:ApiKeysConfig config = {
    authToken: "<API_KEY>"
}
supportbee:Client baseClient = check new Client(config, serviceUrl = "https://{company}.supportbee.com");

Step 3: Invoke connector operation

  1. Now you can use the operations available within the connector. Note that they are in the form of remote operations.

    Following is an example on how to create a ticket for the company using the connector.

    Creates a ticket for the company

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    public function main() returns error? {
        supportbee:CreateTicketRequest requestData = {
            ticket: {
                subject: "Subject",
                requester_name: "John Doe",
                requester_email: "john@example.com",
                cc: [
                    "Test1 <test1@example.com>",
                    "Test2 <test2@example.com>"
                ],
                bcc: [
                    "Test3 <test3@example.com>",
                    "Test4 <test4@example.com>"
                ],
                content: {
                    text: "Creating a ticket",
                    html: "<p>Creating a ticket</p>"
                }
            }
        };
        supportbee:CreatedTicket response = check baseClient->createTicket(requestData);
        log:printInfo(response.toJsonString());
    }
  2. Use bal run command to compile and run the Ballerina program.

Import

import ballerinax/supportbee;Copy

Metadata

Released date: 10 months ago

Version: 1.5.1

License: Apache-2.0


Compatibility

Platform: any

Ballerina version: 2201.4.1

GraalVM compatible: Yes


Pull count

Total: 

Current verison: 0


Weekly downloads


Source repository


Keywords

Support/Customer Support
Cost/Paid

Contributors

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