ballerinax/hubspot.crm.ticket Ballerina library

Deprecation Notice: This connector is deprecated and will no longer be maintained or updated. Use ballerinax/hubspot.crm.obj.tickets instead. For association operations, use ballerinax/hubspot.crm.associations.

Overview

The HubSpot connector(https://www.hubspot.com/) OpenAPI specification.

This API provides access to collections of CRM objects, which return a map of property names to values. Each object type has its own set of default properties, which can be found by exploring the CRM Object Properties API.

Key Features

• Programmatic access to create and manage resources via REST API
• Access analytics, reports, and performance metrics
• Manage user accounts and profiles
• Support for webhooks and event-driven workflows

Prerequisites

Before using this connector in your Ballerina application, complete the following:

• Create a HubSpot developer account
• Obtain tokens
  • Use this guide to obtain the credentials which are needed to create the <CLIENT_ID> and <CLIENT_SECRET>

Quickstart

To use the HubSpot CRM Tickets connector in your Ballerina application, update the .bal file as follows:

Step 1 - Import connector

First, import the ballerinax/hubspot.crm.ticket module into the Ballerina project.

import ballerinax/hubspot.crm.ticket;

Step 2 - Create a new connector instance

You can now make the connection configuration using the access token.

ticket:ClientConfig clientConfig = {
    auth : {
        token: <ACCESS_TOKEN>
    }
};

ticket:Client baseClient = check new Client(clientConfig);

Step 3 - Invoke connector operation

1. Create a ticket instance

ticket:SimplePublicObjectInput ticket = {
    properties : {
        "hs_pipeline": "support_pipeline",
        "hs_ticket_priority": "HIGH",
        "hubspot_owner_id": "20436354",
        "subject": "troubleshoot report"
    }      
};

ticket:SimplePublicObject|error bEvent = baseClient->create(ticket);

if (bEvent is ticket:SimplePublicObject) {
    log:printInfo("Created the ticket" + bEvent.toString());
} else {
    log:printError(msg = bEvent.message());
}

2. List tickets

ticket:SimplePublicObjectWithAssociationsArray|error bEvent = baseClient->getPage();

if (bEvent is ticket:SimplePublicObjectWithAssociationsArray) {
    log:printInfo("Ticket list" + bEvent.toString());
} else {
    log:printError(msg = bEvent.message());
}

3. Use bal run command to compile and run the Ballerina program